At Ibiza Families, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including the Ibiza Families Circle Membership and related app features. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide you with the best possible experience, including:

Personal Information: Name, email address, and payment details when you sign up for membership.
App Usage Data: Activity within the app (e.g., bookmarked venues, accessed content) to improve our offerings.
Optional Profile Data: If provided, such as preferences or family details, to customize recommendations.

2. How We Use Your Information

We use the information collected to:

Deliver the content, services, and perks included in your membership.
Enhance your experience by tailoring recommendations and app tools.
Communicate with you about updates, features, and membership benefits.
Process payments and manage your account.

3. Sharing Your Information

We do not share your personal information with third-party partners or advertisers. Any data we collect is used solely to operate and improve the Ibiza Families platform.

4. Data Protection

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. This includes:

Encrypted data storage and secure payment processing.
Regular system updates and security audits.
Limited access to personal data for authorized personnel only.

5. Your Rights

You have the right to:

Access and review your personal information.
Update or correct inaccurate details.
Request the deletion of your data.
Withdraw consent for data collection (note: this may limit access to certain features).

To exercise these rights, contact us at support@ibizafamilies.com.

6. Cookies and Tracking

We use cookies to improve your app experience. These cookies:

Help us analyze app usage and performance.
Store your preferences for easier navigation.

You can disable cookies in your app or browser settings, though some features may not function properly.

7. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. If you cancel your membership, your data will be deleted within 30 days unless otherwise required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or via email. Continued use of our services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about your privacy, please contact us at:

Ibiza Families
Email: support@ibizafamilies.com

Thank you for trusting Ibiza Families to enrich your family life. We are committed to protecting your privacy and ensuring your experience with us is safe and enjoyable.

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Carrer de Madrid, 2, 07820 Sant Antoni de Portmany, Ibiza